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Return Policy
If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price or store credit, or you may exchange for another product within 30 days of your purchase. If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.
How to Make a Return:
To make a return, please email: orders@goldensound.co to arrange for an RA (Return Authorization) number. Please refer to the following list to ensure quick processing of your return:
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Please write the RA number on the shipping label.
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Items must be returned in the condition they were received, including documentation and packaging materials.
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The product should be packed in the original product box.
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When repacking the product box, avoid using any tape that may leave residue.
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Please use a shipping method that is trackable, such as FedEx or UPS.
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We recommend that you insure your package when shipping back to us.
Please Address the Package to:​
Golden Sound
RA # xxxxxx
PO Box 699
Winona Lake, IN 46590
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